KATIEFOSTER

fostekat@gmail.com

OBJECTIVE To gain employment in the animation, film or games industries as an animator, character designer or artist

SUMMARY

§ Extremely creative with a keen eye for detail whilst maintaining overall focus on the task at hand

§ Positive, professional attitude; mature and able to take on responsibility

§ Able to work well in a fast-paced, high pressure work environment

§ Very dependable, organised and a fast learner

§ Excellent communication and customer service skills, both written and verbal

§ Over 4 years of customer service & retail experience, including bookselling, women’s fashion and cinema

PROFESSIONALEXPERIENCE

customer service & retail

§ Responsible for communicating online safety concerns to English-speaking law enforcement around the world via telephone and fax § Promptly responded to customer queries and complaints via email § Worked in a team responsible for customer safety in an online game § Responsible for merchandising and assisting customers in selecting retail items § Resolved customer issues diplomatically and tactfully both in person and via email § Good understanding of food handling standards and stock rotation § Efficient and highly accurate cash handling skills

computers, technical & web design

§ Strong working knowledge of Microsoft Office § Web design programs: HTML, CSS and Dreamweaver § Image-editing programs: Adobe Photoshop, Corel Painter and Jasc PaintShop Pro § Used Flash, Adobe Premiere and Softimage XSI to create 2D and 3D animation

WORKEXPERIENCE

AUG 08 APR 09 Community Safety Advisor Jagex Ltd, Cambridge, UK

JUN 07 AUG 08 Customer Service Representative Jagex Ltd, Cambridge, UK

NOV 06 JUN 07 Bookseller Borders, Cambridge, UK

JUL 06 OCT 06 Temporary IT Technician Fitzwilliam College, Cambridge University, UK

NOV 04 MAY 06 Part-Time Sales Assistant Waltons Clothing, Surrey, UK

SUMMER 04 Multifunctional Staff Cineworld Cinemas, Cambridge, UK

SUMMER 03 Receptionist Cambridge University Photography & Illustration, UK

SUMMER 02 Gallery Invigilator Kettle’s Yard Art Gallery, Cambridge, UK

SUMMER 01 Temporary Computer Technician Cambridge University Computing Service, UK

VOLUNTEEREXPERIENCE

JUL 02 Helping to set up new exhibition Kettle’s Yard Art Gallery, Cambridge, UK

EDUCATION

Sep 2009 – Jul 2010 Computer Animation Graduate Certificate Sheridan College, Oakville, Ontario, Canada

Sep 2003 – Jul 2006 BA (Hons) Animation (2:1) University College of the Creative Arts, UK

Sep 2001 – Jul 2003 UK post-secondary diploma Hills Road VI Form College, Cambridge, UK

Sep 1996 – Jul 2001 UK high school diploma Sawston Village College, Cambridge, UK

REFERENCES AVAILABLE UPON REQUEST